Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Non-Profit Pricing | Monthly
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (Non-Profit Pricing)
This Dynamics 365 Customer Service Enterprise attach license is designed for non-profit organizations, providing an affordable solution to enhance customer service capabilities. By attaching this license to a qualifying Dynamics 365 base offer, non-profits can leverage advanced features to deliver exceptional customer experiences.
Key Features
- Omni-channel engagement: Engage with customers across multiple channels, including social media, email, phone, and web portals
- Knowledge management: Create, manage, and share knowledge articles to empower customer service agents and customers
- Case management: Manage customer cases from start to finish, with automated workflows and routing
- Entitlements and SLAs: Define and manage service level agreements (SLAs) and entitlements to ensure timely and effective issue resolution
- Analytics and insights: Gain insights into customer service performance with built-in analytics and reporting tools
Key Benefits
- Improved customer satisfaction: Deliver personalized and timely support to customers, enhancing their overall experience
- Increased efficiency: Automate workflows, streamline case management, and reduce the time spent on issue resolution
- Enhanced collaboration: Enable customer service agents to collaborate and share knowledge, reducing errors and improving resolution rates
- Better decision-making: Make data-driven decisions with analytics and insights, identifying areas for improvement and optimizing customer service operations
- Reduced costs: Take advantage of non-profit pricing and reduce the total cost of ownership with a cloud-based solution
Use Cases
- Non-profit organizations: Leverage this attach license to enhance customer service capabilities, improve donor engagement, and reduce operational costs
- Membership-based organizations: Use Dynamics 365 Customer Service to manage member inquiries, issues, and feedback, enhancing the overall member experience
- Donor management: Manage donor relationships, track interactions, and provide personalized support to donors, enhancing fundraising efforts
- Volunteer management: Coordinate volunteer activities, manage volunteer inquiries, and provide timely support to volunteers, enhancing their experience
- Grants management: Manage grant-related inquiries, issues, and feedback, ensuring timely and effective grant management
By attaching this Dynamics 365 Customer Service Enterprise license to a qualifying Dynamics 365 base offer, non-profits can deliver exceptional customer experiences, improve operational efficiency, and reduce costs. Take advantage of non-profit pricing and enhance your customer service capabilities today.
This content will be shared across all product pages.
Ingram SKU:
CFQ7TTC0LFDZ:001N
VPN:
CFQ7TTC0LFDZ
Specifications
| General Information | |
|---|---|
| Brand | Microsoft |
| License Information | |
|---|---|
| License Category | Charity |
| License Type | New |
| License Tenure | Monthly |
| Payment Terms | Prepaid |
| Tags | |
|---|---|
| Tags | |
