Microsoft Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer | Non-Profit Pricing | Yearly
Dynamics 365 Customer Service Enterprise Attach to Qualifying Dynamics 365 Base Offer (Non-Profit Pricing)
This product is an attach license for Dynamics 365 Customer Service Enterprise, which can only be purchased by eligible non-profit organizations. It requires a qualifying Dynamics 365 base offer and provides a robust set of tools to deliver exceptional customer experiences.
Key Features
- Omni-channel engagement: Provide seamless, personalized experiences across various channels, including social media, phone, email, and more.
- AI-powered insights: Leverage artificial intelligence to gain deeper insights into customer behavior and preferences.
- Unified service desk: Consolidate customer service data and operations into a single, intuitive platform.
- Automated case management: Streamline and automate service request processing with automated workflows.
- Real-time analytics: Get real-time insights into customer service performance with dashboards and analytics.
Key Benefits
- Improved customer satisfaction: Deliver faster, more personalized support and exceed customer expectations.
- Enhanced operational efficiency: Streamline and automate service operations to reduce costs and boost productivity.
- Data-driven decision making: Leverage data insights to make informed decisions and optimize customer service strategies.
- Increased employee engagement: Provide a user-friendly interface for customer service agents, enhancing their productivity and job satisfaction.
- Integrated platform: Benefit from seamless integration with other Dynamics 365 modules, ensuring a cohesive customer service experience.
Use Cases
- Non-profit fundraising campaigns: Provide personalized support and build stronger relationships with donors, sponsors, and supporters.
- Grants and donations management: Efficiently manage grant and donation applications, reducing administrative burdens.
- Volunteer engagement and support: Foster meaningful relationships with volunteers and offer personalized support through various channels.
- Issue resolution and reporting: Manage service requests and issue reports in a single, centralized platform.
- Client relationship management: Cultivate stronger, more personal connections with clients and improve the overall customer experience.
To take advantage of the Dynamics 365 Customer Service Enterprise Attach license at non-profit pricing, ensure you have a qualifying Dynamics 365 base offer. For more information or assistance, please don't hesitate to contact us.
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Ingram SKU:
CFQ7TTC0LFDZ:001N
VPN:
CFQ7TTC0LFDZ
Specifications
| General Information | |
|---|---|
| Brand | Microsoft |
| License Information | |
|---|---|
| License Category | Charity |
| License Type | New |
| License Tenure | Yearly |
| Payment Terms | Prepaid |
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