Microsoft Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on| Education Student Pricing | Yearly
Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on (Education Student Pricing)
This add-on provides students with access to advanced customer service capabilities, enabling them to deliver exceptional customer experiences with the power of AI-driven voicebots.
Key Features
- AI-powered voicebot technology to automate customer interactions
- Integration with Dynamics 365 Customer Service for seamless case management
- Customizable voicebot scripts to fit specific business needs
- Real-time analytics to monitor voicebot performance and customer engagement
- Support for multiple languages to cater to a global customer base
Key Benefits
- Enhanced customer experience through 24/7 support and instant issue resolution
- Increased efficiency and reduced support costs with automated voicebot interactions
- Improved first contact resolution rates with AI-driven issue detection and routing
- Personalized customer interactions with voicebot-powered sentiment analysis and feedback
- Scalability to handle high volumes of customer inquiries with ease
Use Cases
- Student support services: Provide 24/7 support to students for queries related to courses, admissions, and campus life
- IT helpdesk: Automate IT support requests, such as password resets, software installations, and network issues
- Library services: Offer voicebot-powered support for library-related inquiries, including book availability and research assistance
- Career counseling: Provide students with career guidance and support through AI-driven voicebot interactions
- Alumni engagement: Stay connected with alumni through personalized voicebot-powered communications and updates
By leveraging the Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on, educational institutions can revolutionize their customer service capabilities, providing students with exceptional support and empowering staff to focus on high-value tasks.
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Ingram SKU:
CFQ7TTC0J7M0:0004
VPN:
CFQ7TTC0J7M0
Specifications
| General Information | |
|---|---|
| Brand | Microsoft |
| License Information | |
|---|---|
| License Category | Education |
| License Type | New |
| License Tenure | Yearly |
| Payment Terms | Prepaid |
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