Microsoft Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on | Non-Profit Pricing | Monthly
Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on (Non-Profit Pricing)
This add-on provides non-profit organizations with a cost-effective way to enhance their customer service capabilities using artificial intelligence. The Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on is designed to help non-profits provide 24/7 support to their constituents, donors, and volunteers, while also reducing the workload of their customer service teams.
Key Features
- AI-powered voicebot technology to provide automated support and answers to frequently asked questions
- Integration with Dynamics 365 Customer Service to provide a seamless customer experience
- Customizable voicebot scripts and workflows to meet the unique needs of non-profit organizations
- Real-time analytics and reporting to help non-profits optimize their customer service operations
- Scalable and secure architecture to support high volumes of customer interactions
Key Benefits
- Improved customer satisfaction through 24/7 support and quick answers to common questions
- Reduced customer service costs by automating routine inquiries and tasks
- Enhanced donor and volunteer engagement through personalized and interactive experiences
- Increased efficiency and productivity of customer service teams, allowing them to focus on high-value tasks
- Better insights into customer behavior and preferences, enabling data-driven decision making
Use Cases
- Automating routine inquiries, such as event registrations, donation processing, and volunteer sign-ups
- Providing personalized support and answers to frequently asked questions, such as program information and service hours
- Offering interactive and engaging experiences, such as surveys, polls, and quizzes, to enhance donor and volunteer engagement
- Routing complex issues and concerns to human customer service agents for resolution
- Integrating with other Dynamics 365 applications, such as Sales and Marketing, to provide a unified customer experience
By leveraging the Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on, non-profit organizations can revolutionize their customer service capabilities, improve constituent engagement, and drive greater social impact. Contact us to learn more about this add-on and how it can benefit your organization.
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Ingram SKU:
CFQ7TTC0J7M0:0003
VPN:
CFQ7TTC0J7M0
Specifications
| General Information | |
|---|---|
| Brand | Microsoft |
| License Information | |
|---|---|
| License Category | Charity |
| License Type | New |
| License Tenure | Monthly |
| Payment Terms | Prepaid |
| Tags | |
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