Microsoft Dynamics 365 Remote Assist | Yearly
Dynamics 365 Remote Assist
Dynamics 365 Remote Assist is a remote support solution that enables technicians to collaborate with on-site personnel in real-time, reducing costs and increasing efficiency. With Remote Assist, organizations can improve first-time fix rates, reduce mean time to repair, and enhance customer satisfaction.
Key Features
- Remote video and audio communication for real-time collaboration
- Augmented reality annotations and 3D modeling for enhanced visualization
- Integration with Dynamics 365 Field Service for seamless scheduling and dispatch
- Secure and reliable connection with enterprise-grade security features
- Support for a wide range of devices, including HoloLens, Android, and iOS
Key Benefits
- Improved first-time fix rates through real-time collaboration and guidance
- Reduced mean time to repair with remote diagnostics and troubleshooting
- Enhanced customer satisfaction through faster and more effective issue resolution
- Increased efficiency and reduced costs by minimizing on-site visits
- Better knowledge sharing and training for technicians and on-site personnel
Use Cases
- Field service and repair organizations for equipment maintenance and repair
- Manufacturing and production environments for quality control and inspection
- Healthcare and medical device industries for remote training and support
- Architecture, engineering, and construction (AEC) firms for remote site inspections
- Oil and gas, energy, and utility companies for remote monitoring and maintenance
By leveraging Dynamics 365 Remote Assist, organizations can transform their service delivery model, improve customer satisfaction, and reduce costs. With its robust features, secure connectivity, and wide range of supported devices, Remote Assist is the perfect solution for businesses looking to enhance their remote support capabilities.
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Ingram SKU:
CFQ7TTC0LF90:0002
VPN:
CFQ7TTC0LF90
Specifications
| General Information | |
|---|---|
| Brand | Microsoft |
| License Information | |
|---|---|
| License Category | Business |
| License Type | New |
| License Tenure | Yearly |
| Payment Terms | Prepaid |
| Tags | |
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