Microsoft Dynamics 365 Customer Service Call Intelligence Minutes Add-on| Education Student Pricing | Yearly
Dynamics 365 Customer Service Call Intelligence Minutes Add-on (Education Student Pricing)
This add-on is designed specifically for educational institutions, providing students with access to advanced call intelligence capabilities at a discounted rate. With Dynamics 365 Customer Service Call Intelligence Minutes Add-on, students can gain hands-on experience with the latest customer service technologies, enhancing their skills and knowledge in the field.
Key Features
- Advanced call analytics and reporting
- AI-powered call transcription and sentiment analysis
- Integration with Dynamics 365 Customer Service for seamless case management
- Customizable dashboards and workflows
- Scalable and secure architecture to support large volumes of call data
Key Benefits
- Enhanced customer experience through data-driven insights
- Improved agent productivity and efficiency
- Increased first call resolution rates and reduced escalation rates
- Better decision-making with real-time call analytics and reporting
- Cost-effective solution for educational institutions with discounted student pricing
Use Cases
- Customer service training and education: Use the add-on to teach students about advanced customer service technologies and strategies
- Research and development: Leverage the add-on to conduct research on customer behavior and preferences
- Practical projects and assignments: Assign students projects that involve using the add-on to analyze and improve customer service operations
- Competition and hackathons: Participate in competitions and hackathons that focus on customer service innovation and technology
- Career development and placement: Prepare students for careers in customer service and related fields with hands-on experience using the add-on
By leveraging the Dynamics 365 Customer Service Call Intelligence Minutes Add-on, educational institutions can provide students with a unique and valuable learning experience, setting them up for success in their future careers. With its advanced features, benefits, and use cases, this add-on is an ideal solution for any educational institution looking to enhance its customer service curriculum.
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Ingram SKU:
CFQ7TTC0J7C5:0002
VPN:
CFQ7TTC0J7C5
Spezifikationen
| General Information | |
|---|---|
| Marke | Microsoft |
| License Information | |
|---|---|
| License Category | Education |
| License Type | New |
| License Tenure | Yearly |
| Payment Terms | Prepaid |
| Stichwörter | |
|---|---|
| Stichwörter | |
