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Microsoft Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on | Monthly

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Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on

Take your customer service to the next level with the Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on. This innovative solution enables you to provide 24/7 support to your customers, improving their experience and reducing the workload of your support team.

Key Features
  • AI-powered voicebot technology for automated customer support
  • Integration with Dynamics 365 Customer Service for seamless case management
  • Customizable voicebot scripts to fit your business needs
  • Real-time analytics and reporting for voicebot performance and customer interactions
  • Support for multiple languages and regions
Key Benefits
  • Improved customer experience through 24/7 support and reduced wait times
  • Increased efficiency and productivity of support teams, allowing them to focus on complex cases
  • Enhanced customer insights through analytics and reporting, enabling data-driven decisions
  • Reduced support costs through automation and self-service capabilities
  • Scalability to handle high volumes of customer inquiries and support requests
Use Cases
  • Customer support and service: Provide automated support for common customer inquiries, such as order tracking, product information, and returns
  • Technical support: Offer automated troubleshooting and technical support for products and services
  • Appointment scheduling: Allow customers to schedule appointments and bookings through the voicebot
  • Feedback and surveys: Collect customer feedback and conduct surveys to improve products and services
  • Emergency support: Provide 24/7 support for critical issues, such as outages or technical emergencies

By adding the Dynamics 365 Customer Service Intelligent Voicebot Minutes Add-on to your customer service strategy, you can revolutionize the way you interact with your customers and provide a more personalized, efficient, and effective support experience.

₹ 12 480,00 12480.0 INR ₹ 12 480,00 Toutes taxes comprises

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License Category Business
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Commercial Monthly